Connecticut FAQs

What does your price include?

Our price includes the electricity generation portion of your bill and replaces the CL&P or UI generation charge.
 
How does enrolling affect my electricity service and billing?
There is no change to electricity service and billing.  We will arrange the generation of electricity and CL&P or UI will deliver it just as before you switched.  CL&P or UI continues to read your meter, handle the billing, and respond to any emergencies.

Will I still receive Level Billing?
Yes.    You will continue to be billed on a level payment amount each month but at the price charged by ConEdison Solutions.

What happens after the end of my first agreement term?
We will notify you of their new fixed price in a letter prior to the end of the agreement term.  You will have the option to continue with, ConEdison Solutions, return to the utility, or choose another supplier.  Either way there is no penalty for switching.

What happens to my bill after I switch?
You will continue to receive one bill from CL&P or UI with your utility’s delivery charges and our generation charges, and you will still pay CL&P  or UI,  just as before you switched.

If I have time-of-day net metering, can I still enroll?
You can still enroll under our fixed price.  However, we do not currently offer time-of-day pricing or on-peak and off-peak pricing plans.

What happens if I want to cancel? 
Small business and residential accounts can cancel anytime without penalty.